Privacy Policy

Last updated: June 8, 2026

SergeBot ("SergeBot," "we," "us," or "our") operates the website sergebot.ai and provides custom AI and automation services. We respect your privacy and are committed to being transparent about how we handle your information. By using our website or contacting us, you agree to the practices described in this policy.

1. Who we are

SergeBot is an AI automation company based in Toronto, Ontario, Canada. For any privacy-related questions or requests, you can reach us at info@sergebot.ai. For the purposes of applicable privacy law, SergeBot is the organization responsible for the personal information collected through this website.

2. Information we collect

Information you provide to us

When you submit our contact form or otherwise reach out to us, we collect the information you choose to give us, which typically includes your name, email address, and the contents of your message. If you book or discuss a project with us, you may also share business details relevant to the work.

Information collected automatically

Like most websites, our hosting provider's servers automatically record basic technical information when you visit, such as your IP address, browser type, device information, referring pages, and the date and time of your visit. This information is used for security, troubleshooting, and understanding general site usage.

Our website does not use advertising trackers or third-party analytics profiling cookies. See our Cookie Policy for details on the limited cookies involved.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and communicate with you about your request;
• Provide, deliver, and improve our services;
• Schedule and conduct discovery calls and project discussions;
• Maintain the security and proper functioning of our website;
• Comply with our legal and regulatory obligations.

4. Consent and legal basis

Under PIPEDA, we collect, use, and disclose your personal information with your knowledge and consent. By submitting your information through our contact form, you consent to us using it to respond to and follow up on your enquiry. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us — see Section 9.

5. Third-party service providers

We rely on a small number of trusted third parties to operate our website. These providers only receive the information necessary to perform their function, and we do not sell your personal information to anyone. They include:

• FormSubmit — processes our contact form submissions and forwards them to us by email.
• Spaceship — our web hosting provider, which stores the website and processes standard server logs.
• Google Fonts — used to display the website's typography; this may involve your browser requesting font files from Google's servers.

Each of these providers operates under its own privacy and security practices. Some may process or store data outside of Canada (see Section 7).

6. Disclosure of your information

We do not sell, rent, or trade your personal information. We may disclose information only where necessary to: provide our services through the service providers listed above; comply with applicable laws, regulations, legal processes, or enforceable governmental requests; or protect the rights, property, or safety of SergeBot, our clients, or others.

7. International data transfers

Some of our service providers may store or process data on servers located outside Canada, including in the United States. Where this is the case, your information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure your information is handled with an appropriate level of protection.

8. Data retention and security

We keep personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law, after which it is securely deleted or anonymized. We use reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Withdraw your consent to our use of your information;
• Request deletion of your personal information, where we are not required to retain it.

To exercise any of these rights, email us at info@sergebot.ai. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

10. Children's privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Third-party links

Our website may contain links to external sites, such as our LinkedIn and X profiles. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be made clearly visible on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

13. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

SergeBot
Toronto, ON — Canada
Email: info@sergebot.ai